Frequently Asked Questions

Q: WHAT IS THE BERNABEST FRANCHISE AGREEMENT?
A: The Franchise Agreement grants to the franchisee the right to operate a specific Siomai House, at a single address, for a period of 3 years. These rights include the use of Siomai House trade name and trademarks, proprietary products, store design, signage, and use of Siomai House methods of operation.

In return the franchisee agrees to operate the business in accordance with the Siomai House established standards of quality, service, cleanliness and customer service. The franchisee is expected to do his utmost best to operate his store to achieve the fullest potential of the store in terms of profitability and customer delight.


Q: WHAT DOES SIOMAI HOUSE LOOK FOR IN A PROSPECTIVE FRANCHISEE?
A: Siomai House looks for a franchisee applicant with the following characteristics:

1. Highly motivated and shares the same values as Siomai House in terms of commitment to quality and service.
2. Dedicated to running the business on a full time basis, not as an investor but as a hands-on operator (owner / manager)
3. Financially capable of meeting the financial requirements.
4. With an entrepreneurial drive willing to take calculated risks, and with the strong desire to succeed.
5. With business management skills preferably with food or retail experience.
6. Very good interpersonal relationship skills.
7. Willing to operate within the Siomai House system.


Q: HOW MUCH IS THE FRANCHISE FEE?
A: The franchise fee, which is paid upon the signing of the franchise agreement, is for the rights to use the franchisor’s trademark and business system as well as for the activities at the start of the franchise agreement such as site evaluation, assistance in recruitment and training for the initial store team.

Franchise fee for the standard outlet is P 250, 000.00.

The franchise fee includes the following:

1. Food cart and all the equipments that will be needed in the operation
2. Two sets of uniforms for the sales crew
3. Free delivery, 3x a week


Q: WHAT IS THE INVESTMENT COST FOR A SIOMAI HOUSE FRANCHISE?
A: Investment costs will vary depending on the size of the store, the location, type of store and several other factors.

Investment cost for a standard Siomai House Booth is estimated at P 300,000 to 400,000.

Investment cost will cover the following:

1. Franchise fee
2. Lease hold improvements
3. Operating equipment
4. Security bond
5. Store launching activities


Q: DOES BERNABEST PROVIDE FINANCING?
A: No, Bernabest does not provide financing.


Q: HOW LONG IS THE FRANCHISE TERM?
A: The franchise term is for three (3) years.


Q: WILL TRAINING BE PROVIDED?
A: Siomai House will provide training for the crew who must all successfully complete the Store Operations Training Program.

The training for the initial batch of hires will be free of charge but all succeeding training for new employees will be charged.

Training excludes salaries, meal, transportation, lodging cost of the employees and out of pocket expenses of trainers for training activities conducted outside of Metro Manila.

The Franchisee’s Managing Director and store crew will also be required to attend trainings during the duration of the franchise term to upgrade their skills.

A Siomai House Operations Manual will also be provided for reference purposes and will be updated as needed.


Q: WILL SIOMAI HOUSE PROVIDE THE MANPOWER TO OPERATE THE STORE?
A: Siomai House will assist the franchise in the recruitment of its team free of charge for the initial store team but recruitment cost will be charged for succeeding hires.

The store personnel will be directly hired by the franchisee and will be responsible for their salaries and benefits.


Q: WHO LOOKS FOR THE LOCATION?
A: When you apply for a Siomai House franchise, you may propose a site location but it will be subject to site assessment and analysis.


Q: WHAT ARE THE REQUIRED SIZES OF THE STORE SPACE?
A: Standard store requires 2x2 Square Meters

Q: IS THERE A STANDARD STORE DESIGN?
A: Yes, there is a standard Siomai House store design, lay-out, equipment and facilities requirements for each type of store.


Q: WHAT CONTINUING SUPPORT WILL I RECEIVE?
A: On going support includes regular in-store visits to help you identify areas of improvement, assistance in the development of marketing and customer relations programs and activities, new operating procedures, and much more.


Q: WHAT WILL MY RETURN IN INVESTMENT BE?
A: Although the brand name of Siomai House is a strong sales inducing factor, the amount of money a franchisee can expect to make will greatly depend on the ability of the franchisee to manage the business, drive sales volume and control operating costs.

72 comments:

jp tatad said...

do u have royalty fee?

darkBlack said...

there is no royalty fee.

Anonymous said...

is there a continuing franchise fee?

Arceli P. Urbiztondo said...

do u have installment plan for the franchise fee?

darkBlack said...

none.

darkBlack said...

Do you mean "Renewal Fee"? If yes, yes there is a renewal fee after three years. It is and will be yearly.

Anonymous said...

How many years/months will ROI be?

darkBlack said...

6-12 months on the average depending on the location.

Anonymous said...

i'm planning to put it up in the province, how about the deliveries of goods?

Anonymous said...

im interested in making an appointment to talk about potential franchise. is there any way we can communicate in private and in confidence?

Anonymous said...

can i do this biz??

i'm korean live in seoul...

Anonymous said...

hi..can i get your contact number? i am interested to franchise siomai house. thank you.

darkBlack said...

you can contact us through e-mail, siomaihouse@yahoo.com.ph or through our phone numbers 6321902 / 3630226

darkBlack said...

i'm planning to put it up in the province, how about the deliveries of goods?
- Where exactly?

darkBlack said...

can i do this biz??

i'm korean live in seoul...

> Not at the moment. we are only distributing our products exclusively in the Philippines

Anonymous said...

Hi. I'm interested in franchising. I would just like to ask if the products, such as the siomai themselves are already included in the franchise fee?

ethel said...

I called a week ago and the staff on the phone told me that franchising is close for now and will resume early next year, is this true???

darkBlack said...

I called a week ago and the staff on the phone told me that franchising is close for now and will resume early next year, is this true???

>Yes

darkBlack said...

Hi. I'm interested in franchising. I would just like to ask if the products, such as the siomai themselves are already included in the franchise fee?

>Initial Inventory is not included in the franchise fee

Anonymous said...

do you have a seminars that can be attended?

darkBlack said...

none at the moment

Anonymous said...

just want to know if ever we submit a letter of intent for franchise of siomai house pwede po ba na yung place is still a proposed robinsons mall? proposed so it means the building has not yet been started to build. Another franchise of siomai house we plan to put at a supermarket that is being built(a Puregold Branch in the province-under construction). Do you entertain such cases as applicant for franchise? kahit di pa po tapos yung pwesto? Thanks in advance & more power.

darkBlack said...

Yes we entertain application for establishments under construction, but for commercial establishments, we will consider it valid once an offer sheet has been provided by the applicant.

Anonymous said...

Is there an estimated month next year, for the franchise availability? Im ready to join the team but i need to know the timeframe, so I can leave USA to sign up/

darkBlack said...

We will resume franchise applications on the 2nd week of January 2011

Anonymous said...

Do you consider location inside universities. I am interested and will wait for the resume of franchise applications. Thank you

darkBlack said...

Anonymous said...
Do you consider location inside universities. I am interested and will wait for the resume of franchise applications. Thank you

> Yes.

Anonymous said...

how much is the actual cost of siomai per piece? i just want to know the percentage of net income

Anonymous said...

hi, we already have 1 franchise and we were invited by a friend to go to an event to sell. do you offer rental carts for this kind of events? how do i go about this? thanks.

darkBlack said...

Anonymous said...
hi, we already have 1 franchise and we were invited by a friend to go to an event to sell. do you offer rental carts for this kind of events? how do i go about this? thanks.

> Just call the Franchise Department for the details

darkBlack said...

Anonymous said...
how much is the actual cost of siomai per piece? i just want to know the percentage of net income

>Information cannot be disclosed except for franchisees

Anonymous said...

Hi, do you consider locations such as Bicol (Daraga, Albay) for the siomai house food cart? I live in Bicol and theres no competition here

darkBlack said...

Anonymous said...
Hi, do you consider locations such as Bicol (Daraga, Albay) for the siomai house food cart? I live in Bicol and theres no competition here

> not at the moment.

Anonymous said...

if i am already a franchisee and i want to open another store will i pay another franchise fee?

darkBlack said...

Yes. 250k for every franchise outlet

Anonymous said...

How many pieces of siomai do you deliver per delivery?

darkBlack said...

Depends on the demand of the franchise outlet

aurawind said...

depends on the location rin kung papatok ba ito

darkBlack said...

aurawind said...
depends on the location rin kung papatok ba ito

> Yes

Anonymous said...

hi are you currently open for franchise? because i've called last year and it was on freeze, are you open now for franchising?

darkBlack said...

yes.

Anonymous said...

may i ask who is resposible for the salary of manpower? it is the franchisee?

darkBlack said...

Yes it is the franchisee

Anonymous said...

seaman.... tanong ko lng pwede po b partial payment s franchise? down ng kalahati yung iba every month mag bibigay ksi seaman po ako.

darkBlack said...

It will depend on your arrangements with the Franchise Manager.

Anonymous said...

after paying the franchise fee and the outlet is already operating, , meron pa bang hatian sa benta between your company and the franchisee?, , or lahat ng benta for the day/month ay sa franchisee lamang mapupunta?! ty

darkBlack said...

Sales goes to the franchisee

bLOUie said...

good pm! im interested in putting up a siomai house near our place. my question is, is the siomai itself included in the 250K franchising fee? if not how much will be my initial inventory?

How about the styro at ung ibang lagayan? like paper tray at ung gulaman cup? and also the soy sauce, chili garlic and calamnsi?

how much money should i have to fully operate? excluding the store rent and government requirements. thanks!

darkBlack said...

You can call 3621902/3630226 for Franchise Inquiries.

roy said...

Hi, just a quick question here, other than the initial frnachise fee of 250k, is there a continuing franchise fee? do you had a feasibility study or a financial statement wherein i could study the possible return of my investment if i however decided to put up a franchise of siomai house.. thanks.. youre response is greatly appreciated..

darkBlack said...

> There is no continuing franchise fee, aside from the 250 thousand initial franchise fee, there is a annual renewal fee of 50 thousand after the 3-year initial contract covered by the franchise fee

>Return of Investment varies from one location to the other, for a more detailed coverage, you can call our office to set an appointment to discuss additional inquiries

Jayson said...

hi sir, as a franchisee, how much will i earn for every order of siomai and gulaman?

ella said...

hello. i already have a capital to start this business, but the problem is i still dont have a nice place to put up the store. do u assist franchisee to look for a good location? thank u and really looking forward to do business with u.

darkBlack said...

ella said...
hello. i already have a capital to start this business, but the problem is i still dont have a nice place to put up the store. do u assist franchisee to look for a good location? thank u and really looking forward to do business with u.

APRIL 24, 2011 1:09 PM

> We don't assist "Applicants" in looking for a good location.

It depends on the situation when it comes to "Franchisee/s"

darkBlack said...

Jayson said...
hi sir, as a franchisee, how much will i earn for every order of siomai and gulaman?

APRIL 12, 2011 10:08 PM

> I recommend setting an appointment to discuss in-depth topics such as earnings etc. I am prohibited in discussing such topics online

myragrado said...

Good day! Is their a slot to apply a franchise for last quarter of this year along Lucao District, CSI Warehouse, Dagupa City. Myra R. Grado

darkBlack said...

Good day! Is their a slot to apply a franchise for last quarter of this year along Lucao District, CSI Warehouse, Dagupa City. Myra R. Grado

>Franchise Applications are on hold on "ber" months

snootch said...

how much to spend in "security bond"?

darkBlack said...

snootch said...
how much to spend in "security bond"?

JULY 19, 2011 1:27 PM

>there is no security bond

snootch said...

Sorry to reiterate my question Re "Security Bond" (SB) due to the ff Q & A in which SB was listed as part of the INVESTMENT COST contrary to your answer "there is no security bond". Q & A was qouted below:

Q: WHAT IS THE INVESTMENT COST FOR A SIOMAI HOUSE FRANCHISE?
A: Investment costs will vary depending on the size of the store, the location, type of store and several other factors.

Investment cost for a standard Siomai House Booth is estimated at P 300,000 to 400,000.

Investment cost will cover the following:

1. Franchise fee
2. Lease hold improvements
3. Operating equipment
4. Security bond
5. Store launching activities

Lorna said...

hello.tanong ko lng po if one time payment yung franchise fee.

darkBlack said...

@snootch: Some lessors require Security Bond for the rented space.

darkBlack said...

Lorna said...

hello.tanong ko lng po if one time payment yung franchise fee.
July 24, 2011 9:52 PM

>Yes

gessa divinagracia said...

in ur frnchise fee kasama na poh ba dyan yung siomai for 3 years? or eh oorder pa din poh???

darkBlack said...

gessa divinagracia said...
in ur frnchise fee kasama na poh ba dyan yung siomai for 3 years? or eh oorder pa din poh??

>You still need to order

ed said...

hello.
may i know why you are not granting franchises during "BER" months? Its already going to be ber months and i really want to get a franchise in around a month...

many thanks,
ed

EssayThesis (Gem) said...

Cool... SuperGulaman was promoting your business Shomai Haouse.

Check this out: CLICK HERE or go to http://www.supergulaman.com/2011/08/endorsers.html

darkBlack said...

ed said...
hello.
may i know why you are not granting franchises during "BER" months? Its already going to be ber months and i really want to get a franchise in around a month...

many thanks,
ed

> BER months starts the peak season for siomai house, meaning production of products increases indefinitely, we are reducing opening of new outlets to accomodate the demand for products.

Best Deal said...

hello if may area na po nakuha mga estimate ilan days po possible magstart yung operation?
tnx
edwin

telstoi said...

g'day! with regard the previous query, does that mean that we can only apply for a franchise early next year? or can we still submit requirements as of this time and if feasible application process will then push thru?

darkBlack said...

Best Deal said...
hello if may area na po nakuha mga estimate ilan days po possible magstart yung operation?
tnx
edwin

>We still have to go through the application process, it is not advisable to secure the place without receiving the result of the Franchise Application first

darkBlack said...

telstoi said...
g'day! with regard the previous query, does that mean that we can only apply for a franchise early next year? or can we still submit requirements as of this time and if feasible application process will then push thru?

>You can still submit applications but for those that will be approved within the said months (-ber months), schedule for the opening of outlets is/are set early next year

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